A Family ID is a group ID which is generated in the future linking all the members of the Family. You will be informed when the ID is available for use.
The family relation which will be eligible to be enrolled for the family ID are Father, Mother, Son, Daughter, Husband, Wife, Father In Law, Mother I Law, Son I Law, Daughter In Law only.
To help you recall your Family ID, please write us at support@doctorsatdoorstep.com
There is an alternative option for you to log in using OTP, you can change your password by using the edit option.
Yes, sure. It’s possible to have your reports sent to you over the phone
through Whatsapp or email.
Login to your patient portal using your registered mobile number or patient ID. Reports can be downloaded under the reports tab. In case you are unable to download the reports, kindly get in touch with us at 8238923960 or write us at support@doctorsatdoorstep.com
You can connect through our portal: https://dokvision.com
The payment can be made through Paytm wallet like debit card, credit card, Net banking & from your saved UPI Accounts.
The refund will be processed through net banking which will take 7 to 10 working days as per the standard procedure.
Membership plans are a great way of availing of discounts.
Login to your patient portal using your registered mobile number or patient ID. Invoice can be downloaded under the invoices tab.
Yes, we have a lot of membership options like annual membership for families and Senior Citizens too.
Minimum Two (2) Members are required for family package booking
Yes, as soon as your appointment is confirmed, we will inform you about the name of the doctor visiting you.
Medical Advice can be given 24/7, Dr visit will start round the clock soon.
Refund will be initiated as per the service agreement at the time of booking the Service